Meals on Wheels of Central Maryland, a well-respected state-wide organization, seeks an Area Manager to oversee regional operations and client support services for the Home Delivered Meal Program including scheduling, routing, and food quality. This position, located in Westminster, MD is a part of a strong and growing Client Services Team, with opportunity for personal and professional growth. The position
Meals on Wheels of Central Maryland, Inc., a premier provider of services to the aging, is committed to providing nutritious meals and support services to homebound individuals. Our dedicated staff and volunteers prepare and deliver over 1,000,000 nutritious meals per year, and offer support services including grocery shopping assistance, companion visitors, pet food delivery and care management to help our clients remain living safely and independently at home. For more information, please visit www.mealsonwheelsmd.org
Primary Responsibilities and Duties
Manage day to day operations of regional meal distribution sites, including processing client applications, coordinating client schedules, optimizing routes to ensure timely initiation of service, and training and supervising distribution site coordinators in order to maintain quality and consistency in service delivery and to meet contract requirements.
Also, responsible for completing client assessments and providing linkages to other community services as appropriate.
This position participates as a member of the Central Maryland Client Services Department, working collaboratively with all members of the department and the volunteer support services team to holistically support clients using best practices in aging services.
Required Knowledge, Skills and AbilitiesKnowledge of basic human and social services principles, including the importance and procedures related to maintaining confidentiality; methods for addressing vulnerable adults concerns; and procedures for implementing outside intervention.
Strong leadership skills. Ability and determination to solve problems, to seek solutions, and to make decisions.
Strong organizational and interpersonal skills with the ability to communicate effectively in writing and orally.
Ability to work with paid staff, volunteer staff, and interns effectively, maximizing productivity and quality, and inspiring cooperation and confidence on the part of staff, co-workers, superiors, colleagues at other agencies.
Computer literacy (word, excel, databases, and internet.)
- Bachelor’s degree in human services field, two years related work experience, supervisory experience a plus.
- Current driver’s license, dependable licensed and insured vehicle.
- A collaborative work style with the ability to manage internal and external relationships.
Salary will be commensurate with qualifications and experience
- Health insurance
- Dental coverage
- Eye coverage
- Vision and eye care
- Flexible spending account
- Life insurance,
- Short term disability insurance
- 401k that includes company match and discretionary contributions
- Generous annual, personal leave and sick leave
- Mileage and expense reimbursement
- Free parking
Meals on Wheels of Central Maryland is an equal opportunity employer.