Meals on WHeels Client Support Specialist 

Hours: 8AM – 4PM     Status: Full-time

 Columbia, MD
Brief Description:
Meals on Wheels of Central Maryland, a well-respected state-wide organization, seeks a
Client Support Specialist to oversee regional client support services for the
Home Delivered Meal Program including client intake and assessment, service linkage, and
follow up. This position, located in Columbia, MD is a part of a strong and growing
Client Services Team, with opportunity for personal and professional growth.
Meals on Wheels of Central Maryland, Inc., a premier provider of services to the aging,
is committed to providing nutritious meals and support services to homebound individuals.
Our dedicated staff and volunteers prepare and deliver over 1,000,000 nutritious meals
per year, and offer support services including grocery shopping assistance, companion visitors,
pet food delivery and care management to help our clients remain living safely and
independently at home. For more information, please visit
Primary Responsibilities and Duties: Oversee the processing of client applications, complete
client intakes and conduct in-home assessments. Schedule and coordinate the submission of
SNAP applications and other support program referrals both internally and externally.
Act as liaison for client communication, interfacing with other the all members of the
home delivered meal program as well as family members, and other service providers.
This position participates as a member of the Central Maryland Client Services Department,
working collaboratively with all members of the department and the volunteer support
services team to holistically support clients using best practices in aging services.
Required Knowledge, Skills and Abilities: Knowledge of basic human and social services
principles, including the importance and procedures related to maintaining confidentiality;
methods for addressing vulnerable adults concerns; and procedures for implementing
outside intervention. Strong leadership skills. Ability and determination to solve problems,
to seek solutions, and to make decisions. Strong organizational and interpersonal skills with
the ability to communicate effectively in writing and orally.
Ability to work with paid staff, volunteer staff, and interns effectively, maximizing productivity and
quality, and inspiring cooperation and confidence on the part of staff, co-workers, superiors,
colleagues at other agencies. Computer literacy (word, excel and databases)


Thank you for your interest in employment with Meals on Wheels of Central Maryland.

Please forward your cover letter and resume in PDF format to

Cover letters should include the title of the position for which you are applying.