Updated March 31, 2020
Meals on Wheels of Central Maryland is exercising every precaution to minimize the impact of COVID-19 on the vulnerable seniors we serve and to ensure the safety of our employees and volunteers. We continue to closely monitor information and resources being shared by the experts in disease control and are in regular communication with our Aging Services partners. We are working hard to meet the urgent need for food security in our community.
PROGRAMS & SERVICES
Home Delivered Meal Service will continue as scheduled Monday through Friday between 11am and 1pm.
For everyone’s safety, the following changes are effective Monday, April 6, 2020:
- Only frozen meal packs will be produced and delivered once a week.
- Delivery volunteers will pickup meals curbside at distribution centers. Volunteers will refrain from entering the home and will place delivered meals at the door. Participants will be called and volunteers will remain at a distance until the meal is delivered.
- Companion Visitors will conduct their engagements with participants by phone.
- Grocery Shoppers will review grocery lists by phone and deliver groceries but not remain for a visit.
- Client support staff, case managers, and care coordinators continue to conduct business over the phone to provide regular check-ins and will continue to work on behalf of our participants to meet their specific needs. Our client concerns reporting process remains intact.
VOLUNTEER SAFETY PRECAUTIONS
Volunteers will report to sites as scheduled and are reminded to be vigilant about using recommended practices for preventing the community spread. Meals are picked up by volunteers at our distribution sites at curbside in order to comply with the recommended space for social distancing.
All volunteers undergo the CDC recommended health screening 24 hours prior to the initiation of service.
To maintain recommendations for social distancing, the new frozen meal delivery schedule is designed to limit volunteers to one site. In addition, meal packing volunteers are restricted to groups of four or less.
An “essential service” letter will be distributed to all volunteers scheduled for upcoming shifts.
Volunteers must remain home if home if they are experiencing symptoms (fever, cough, sore throat, shortness of breath) and notify us prior to their volunteer engagement if they have traveled to a high-risk area or have been around someone who has within 14 days of their volunteer engagement.
In accordance with CDC guidelines, volunteers will not be permitted to return to service until at least 3 days (72 hours) have passed since recovery defined as resolution of fever without the use of fever-reducing medications and improvement in respiratory symptoms (e.g., cough, shortness of breath) and at least 7 days have passed since symptoms first appeared. Self-quarantine for 14 days post suspected or known exposure without exhibiting any symptoms.
All volunteer orientations will now be held weekly as online webinars until further notice. Sign-up here.
Temporary volunteers are needed to help in the kitchen with meal packing and to assist with deliveries. Sign-up here.
- All visitors and new volunteers are required to complete the CDC recommended health screening 24 hours prior to the initiation of service. Anyone who answers yes to any of the following questions will not be permitted to enter or begin volunteer service at this time:
- Have you traveled to a Level 2 or 3 Travel Advisory Country within the last 21 days?
- Have you knowingly had contact with a traveler who visited Level 2 or 3 Travel Advisory Countries within the last 21 days?
- Have you knowingly had contact with someone who tested positive for COVID-19 or is experiencing fever, cough or shortness of breath?
- Are you showing any of the following symptoms: fever, cough, shortness of breath?
- Is someone in your home showing any of the following symptoms: fever, cough, shortness of breath?
EMPLOYEE HEALTH & WELL-BEING
Our office has made available commercial grade sanitizing wipes, hand sanitizers, and gloves. We have limited large gatherings and conduct all meetings remotely. All employees who are able to work remotely due to the nature of their job, have been identified and set up to work from home.
Employees have been instructed on proper hand-washing and are required to abide by the CDC recommended isolation protocol as listed above under ‘Volunteer Safety Precautions’.
In addition, employees who are required to be on site to execute their jobs and who use public transportation to travel to and from work have been issued an letter from Meals on Wheels of Central Maryland, Inc. identifying them as essential service employees.
FROZEN MEAL PICK-UP
If you are in need of meals for a neighbor, friend or loved one, frozen meal packs are available for pick up at our Haven Street location. Contact Kathy Tinker to place an order at 443-573-0942.
- Allow 24 hours notice for ordering
- Accept a 5 pack of pre-selected meals (no special orders)
- Pay in advance by credit or debit card ($5.00 per meal); SNAP benefits accepted
- Pick up at 515 South Haven Street, Baltimore, MD 21224, Monday through Friday between 9am and 4pm
Meal packs include a frozen entree’ with bread, fruit, milk, juice, and condiments.
Our annual fundraising event, Night of a Million Meals, has been cancelled for 2020. We are in the process of reaching out to all event participants. We will soon be announcing other opportunities to support Meals on Wheels of Central Maryland in our service to the most vulnerable in our communities.
We will continue to stay informed of the latest news and updates, will continue to communicate updates and guidance to you as quickly as possible.