Join Our Team

Westminster Site Coordinator

Meals on Wheels of Central Maryland, a premiere provider of aging services, seeks mission driven professionals for our rapidly growing organization.  The pandemic has had a profound impact on aging adults, and MOWCM continues to actively respond and engage in equitable service to heal our community. Our mission to enable aging and disabled adults to live safely and independently at home throughout Central Maryland is more important now than ever.

Meals on Wheels of Central Maryland, Inc. (MOWCM), is committed to providing nutritious home delivered meals, personal contact and support services to homebound, aging and disabled adults. Meals on Wheels is more than a meal™ offering a full continuum of nutrition, support and safety-net services that help sustain health, promote independence, maintain economic stability, and improve overall quality of life.  By helping the aging and disabled remain living independently in their homes, Meals on Wheels supports their continued integration into the social fabric of the community, prevents premature institutionalization, reduces health care spending and allows aging adults to remain in their home and communities with dignity.

Ideal candidates bring a passion for the mission and a desire to make a difference.  Opportunities are available in development, finance, and direct service for both experienced and emerging professionals.  

Primary Responsibilities and Duties:

• Oversee the distribution of meals to homebound older adults and other vulnerable populations
• Oversee volunteers and/or paid staff members responsible for meal delivery
• Communicate client concerns and provide linkages/referrals for related services
• Maintain exceptional food safety standards
• Other duties as assigned

Required Knowledge, Skills and Abilities:

• Excellent interpersonal skills. The ability to interact well with elderly and disabled community members.
• Some knowledge of food handling/sanitation/safety and have, or be willing to obtain, ServSafe Certification
• High school diploma, ability to speak, read and write English fluently and maintain proper records.
• The ability to stand and lift (up to 40 lbs.) while working.
• Current Maryland driver’s license and access to a personal vehicle.
• Ability to pass criminal background check and drug screening.

Qualifications

• High school diploma or equivalent
• Computer literacy
• Foodservice experience desirable
• Current driver’s license, dependable licensed and insured vehicle
• Ability to pass criminal background check

Benefits and perks:

401k that includes company match and discretionary contributions, mileage reimbursement and much more!

At Meals on Wheels of Central MD, we are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates without regard to race, color, religion, sex, pregnancy (including childbirth, lactation and related medical conditions), national origin, age, physical and mental disability, marital status, sexual orientation, gender identity, gender expression, genetic information (including characteristics and testing), military and veteran status, and any other characteristic protected by applicable law.  Meals on Wheels of Central MD believes that diversity and inclusion among our teammates is critical to our success as a global company, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool. j

Vice President, Human Resources

Job Posting

Meals on Wheels of Central Maryland, a premiere provider of aging services, seeks a mission driven professional for our rapidly growing organization.  The pandemic has had a profound impact on aging adults, and MOWCM continues to actively respond and engage in equitable service to heal our community. Our mission to enable aging and disabled adults to live safely and independently at home throughout Central Maryland is more important now than ever.

Meals on Wheels of Central Maryland, Inc. (MOWCM), is committed to providing nutritious home delivered meals, personal contact and support services to homebound, aging and disabled adults, but Meals on Wheels is more than a meal™. We offer a full continuum of nutrition, support and safety-net services that help sustain health, promote independence, maintain economic stability, and improve overall quality of life.  By helping the aging and disabled remain living independently in their homes, Meals on Wheels supports their continued integration into the social fabric of the community, prevents premature institutionalization, reduces health care spending, and allows aging adults to remain in their home and communities with dignity.

Ideal candidates have a Master’s Degree in Human Resources, or related area, are SHRM certified and bring a passion for the mission and a desire to make a difference. 

Primary Responsibility and Duties:  Provides strategic leadership in support of creating and maintaining an empathic workplace and inclusive and equitable organization culture by:

• Ensuring all departments have sufficient staff who understand the organization and their role in it by developing, supporting, and upholding both the interests of the employee and that of the Organization.
• Developing staffing strategies that identify talent within and outside the organization, leading the full recruitment process, and employee life cycle.
• Overseeing the on-boarding process, including orientation, benefits enrollment and establishing and maintaining all employee personnel files.
• Supporting the leadership team in developing position-specific orientation and training plans for new employees. 
• Designing and developing professional development opportunities for management level employees.
• Promoting and facilitating communication and collaboration among all employees and departments and keeping them updated and informed appropriately.
• Supporting the Executive Director in developing a progressive compensation and benefits program.
• Promoting an organizational culture that is warm, welcoming, inclusive and just and promotes employee identification with the organization mission and values.
• Developing, maintaining, and implementing policies and procedures to ensures compliance with all regulatory requirements, including FMLA, COBRA, Workman’s Compensation.
• Keeping current with best practices in the Human Resources field and changes in legal and regulatory documentation relevant to employment law.

This position is a member of the Executive Leadership Team and reports to the Executive Director. The position also leads a small team of 1.5 FTEs.

Required Knowledge, Skills and Abilities:

• Excellent strategic organizational and planning skills with outstanding verbal and written communication skills.
• Ability work collaboratively, taking a lead role as appropriate.
• Exceptional interpersonal skills and ability to develop and maintain good working relationships.
• Ability to communicate effectively orally and in writing.
• Ability to compile and analyze statistical data.
• Understanding and respect for confidentiality.
• Must be able to successfully pass a background check and credit check. Maryland driver’s license and access to a car required.  

Qualifications: Master’s degree in human resources or related field, with SHMR certification, and 3-5 years of leadership/management level experience.  Experience in non-profits a plus.

Meals on Wheels of Central MD offers a competitive salary, pleasant work environment with free parking and good benefits that include health insurance, dental and eye care, life insurance, short term disability insurance, 401k with company match and discretionary contributions, mileage reimbursement and more!

Application Process

To apply, send resume, cover letter and salary requirements to MOWCM.VPHR@gmail.com. Applications without cover letters and salary requirements will not be considered. For other inquiries, contact Catrese Brown at catresebrown@gmail.com. Resume review begins immediately.

Our organization is committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates without regard to race, color, religion, sex, pregnancy (including childbirth, lactation and related medical conditions), national origin, age, physical and mental disability, marital status, sexual orientation, gender identity, gender exp

Bain Site Coordinator 

 Meals on Wheels of Central Maryland, a premiere provider of aging services, seeks mission driven professionals for our rapidly growing organization.  The pandemic has had a profound impact on aging adults, and MOWCM continues to actively respond and engage in equitable service to heal our community. Our mission to enable aging and disabled adults to live safely and independently at home throughout Central Maryland is more important now than ever.  

Meals on Wheels of Central Maryland, Inc. (MOWCM), is committed to providing nutritious home delivered meals, personal contact and support services to homebound, aging and disabled adults. Meals on Wheels is more than a meal™ offering a full continuum of nutrition, support and safety-net services that help sustain health, promote independence, maintain economic stability, and improve overall quality of life.  By helping the aging and disabled remain living independently in their homes, Meals on Wheels supports their continued integration into the social fabric of the community, prevents premature institutionalization, reduces health care spending and allows aging adults to remain in their home and communities with dignity. 

Ideal candidates bring a passion for the mission and a desire to make a difference.  Opportunities are available in development, finance, and direct service for both experienced and emerging professionals.    

Primary Responsibilities and Duties: 

• Oversee the distribution of meals to homebound older adults and other vulnerable populations 

• Oversee volunteers and/or paid staff members responsible for meal delivery 
• Communicate client concerns and provide linkages/referrals for related services 
• Maintain exceptional food safety standards  
• Other duties as assigned 

Required Knowledge, Skills and Abilities: 

• Excellent interpersonal skills. The ability to interact well with elderly and disabled community members. 
• Some knowledge of food handling/sanitation/safety and have, or be willing to obtain, ServSafe Certification 

• High school diploma, ability to speak, read and write English fluently and maintain proper records. 
• The ability to stand and lift (up to 40 lbs.) while working. 
• Current Maryland driver’s license and access to a personal vehicle. 
• Ability to pass criminal background check and drug screening. 

Qualifications  

• High school diploma or equivalent 
• Computer literacy 

• Foodservice experience desirable 
• Current driver’s license, dependable licensed and insured vehicle 
• Ability to pass criminal background check 

Benefits and perks:  

401k that includes company match and discretionary contributions, mileage reimbursement and much more! 

At Meals on Wheels of Central MD, we are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates without regard to race, color, religion, sex, pregnancy (including childbirth, lactation and related medical conditions), national origin, age, physical and mental disability, marital status, sexual orientation, gender identity, gender expression, genetic information (including characteristics and testing), military and veteran status, and any other characteristic protected by applicable law.  Meals on Wheels of Central MD believes that diversity and inclusion among our teammates is critical to our success as a global company, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool. j 

Bethany Site Coordinator 

Meals on Wheels of Central Maryland, a premiere provider of aging services, seeks mission driven professionals for our rapidly growing organization.  The pandemic has had a profound impact on aging adults, and MOWCM continues to actively respond and engage in equitable service to heal our community. Our mission to enable aging and disabled adults to live safely and independently at home throughout Central Maryland is more important now than ever.  

Meals on Wheels of Central Maryland, Inc. (MOWCM), is committed to providing nutritious home delivered meals, personal contact and support services to homebound, aging and disabled adults. Meals on Wheels is more than a meal™ offering a full continuum of nutrition, support and safety-net services that help sustain health, promote independence, maintain economic stability, and improve overall quality of life.  By helping the aging and disabled remain living independently in their homes, Meals on Wheels supports their continued integration into the social fabric of the community, prevents premature institutionalization, reduces health care spending and allows aging adults to remain in their home and communities with dignity. 

Ideal candidates bring a passion for the mission and a desire to make a difference.  Opportunities are available in development, finance, and direct service for both experienced and emerging professionals.    

Primary Responsibilities and Duties: 

• Oversee the distribution of meals to homebound older adults and other vulnerable populations 

• Oversee volunteers and/or paid staff members responsible for meal delivery 
• Communicate client concerns and provide linkages/referrals for related services 
• Act as a cultural liaison between clients and organization members 
• Assist with grant and funding opportunities, growth and outreach in a culturally appropriate way 
• Maintain exceptional food safety standards  

• Other duties as assigned 

Required Knowledge, Skills and Abilities: 

• Fluency in Korean and strong familiarity and respect for Korean customs and culture 
• Excellent interpersonal skills. The ability to interact well with elderly and disabled community members. 
• Some knowledge of food handling/sanitation/safety and have, or be willing to obtain, ServSafe Certification 
• High school diploma, ability to speak, read and write English fluently and maintain proper records. 
• The ability to stand and lift (up to 40 lbs.) while working. 

• Current Maryland driver’s license and access to a personal vehicle. 
• Ability to pass criminal background check and drug screening. 

Qualifications  

• High school diploma or equivalent 
• Computer literacy 
• Foodservice experience desirable 
• Current driver’s license, dependable licensed and insured vehicle 

• Ability to pass criminal background check 

Benefits and perks:  

401k that includes company match and discretionary contributions, mileage reimbursement and much more! 

At Meals on Wheels of Central MD, we are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates without regard to race, color, religion, sex, pregnancy (including childbirth, lactation and related medical conditions), national origin, age, physical and mental disability, marital status, sexual orientation, gender identity, gender expression, genetic information (including characteristics and testing), military and veteran status, and any other characteristic protected by applicable law.  Meals on Wheels of Central MD believes that diversity and inclusion among our teammates is critical to our success as a global company, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool. j 

Job Description

POSITION TITLE:                Volunteer Support Services Manager

GRADE:                              6

STATUS:                             Full Time; Non-Exempt

HOURS PER WEEK :           35

SUPERVISOR:                     Senior Director, Volunteer Support Services   

1. Function and Scope

The Volunteer Support Services Manager provides overall oversight for select More Than a Meal Services and Programs, coordinating among departments to ensure continuity of services and linkages between volunteers and clients.

1. Primary Responsibility and Duties

1. Provides general oversight and overall management of the Grocery Assistance Program which includes:

• recruiting volunteers and completing client enrollment, ensuring all paperwork and client and volunteer contracts have been signed, training volunteers, and matching volunteers with clients;
• Ensuring volunteers are submitting timely and accurate shopping reports and working with the finance team to follow-up with volunteers and clients for prompt payment;
• Conducting client assessments and documenting data collected.

1. Provides general oversight and overall management of the Kibble Connection service which includes recruiting volunteers and matching with clients in need of service, organizing and updating delivery routes, identifying type and amount of food needed, and working directly with the MD SPCA to ensure pet food is provided for the volunteers at the scheduled time of pick up, reporting any data requested by MD SPCA.

1. Maintains ongoing communication with volunteers and clients, ensures all client concerns are properly reported and forwarded to Case Managers.

1. Networks with other agencies to create a pipeline for client and volunteer referrals, and conducts with MD SPCA as appropriate meet and greet events with volunteers.

• Secondary Responsibilities and Duties

1. Arranges for temporary and permanent changes to Program services as needed.

1. Works with the Senior Director, Volunteer Support Services to plan and run Volunteer Advisory Council Meetings and other volunteer taskforces.
2. Collaborates with Communications and Marketing Department to develop appropriate flyers, ads, and other outreach materials.

1. Stays abreast of community resources and best practices in senior nutrition and other services and maintains an up to date resources, and materials, and updates policy and procedure manuals as necessary.

1. Protects the confidentiality and integrity of Protected Health Information (PHI) according to Meals on Wheels’ relevant policies and procedures.

1. Views, alters, retrieves, and stores PHI using company-defined, secure methods consistent with the tasks required of them.

1.  Additional Duties
2. Attends and fully participates in all staff meetings and other meetings as required/directed, and keeps Director fully informed of issues affecting Volunteers.
3. Assists with and attends special events held by the Meals on Wheels of Central Maryland as necessary. 
4. Upholds the vision, mission and values of Meals on Wheels of Central Maryland.
5. Creates a welcoming and positive environment for volunteers, ensuring that they are used effectively by staff to meet program goals.
6. Other duties as requested by supervisor.

1. Qualifications
2. Bachelor’s degree in human service or related field preferred.
3. 2-3 years related work experience in a non-profit organization preferred
4. Current driver’s license, dependable licensed and insured vehicle.
5. Able to pass criminal background check.

1. Required Knowledge, Skills and Abilities
2. Ability to work with paid staff, volunteer staff, and interns effectively, maximizing productivity and quality, and inspiring cooperation and confidence on the part of staff, co-workers, superiors, colleagues at other agencies.
3. Knowledge of basic social services principles, including the importance and procedures related to maintaining confidentiality and boundaries.
4. Ability to effectively handle associated administrative responsibilities; including maintaining records, contributing to grant funding reporting requirements.
5. Excellent interpersonal skills. Ability to communicate effectively in writing and orally. English is required.
6. Ability to work effectively with individuals from a wide variety of ethnic, religious, and socio-economic backgrounds.
7. Ability to work cooperatively as part of a team.
8. Ability to work well with seniors and homebound clients.
9. Proficiency in Microsoft Office, Outlook, and Excel, programs required.

Hours: Varies (on-call)

Location: Varies (floating position)

The On-Call Substitute Site Coordinator will serve as the substitute Distribution or Packing Site Coordinator at sites in his/her region when the regular Distribution or Packing Site Coordinator is unavailable on a short term basis.

Primary Responsibilities:

• When serving as the substitute site coordinator, he/she is responsible for overseeing volunteer drivers/visitors, and meal distribution to homebound clients, in his/her area of temporary assignment, and for maintaining linkages between them and their regional office.
• At distribution sites, he/she will oversee the receipt of hot and cold meals from the Central Kitchen ensuring that all meal counts are correct when delivered to the site, and that the correct number and types of meals are packed for delivery to clients. At packing sites, he/she will oversee the receipt of bulk meals, assuring that the correct quantities and types of food have been received, and then overseeing repackaging into unitized meals. He/she is also responsible for:
  1. Monitoring quality control issues for the site, monitoring food temperatures according to schedule, maintaining Weekly Tracking forms, and reporting concerns to the regional office and the Foodservices Department.
  2. Ensuring that his/her facility, and all delivery equipment, is well maintained and kept clean (Igloos, hot boxes and baskets should be wiped out each day) and contacting his/her regional office promptly to report any problems with equipment.
• He/she oversees delivery of meals to clients in his/her assigned area:
  1. Ensuring that every client in his area is served, on time, with the appropriate food, at the appropriate temperature, by courteous staff or volunteers; anticipating and resolving minor problems and passing major problems on to the regional office or appropriate department for resolution.
  2. Ensuring that all client starts, reopens, cancellations or special instructions are appropriately recorded, and that route books/sheets are up to date.
  3. Making volunteers aware of all information, changes or special instructions.
  4. Reducing volunteer “no-show” situations by reminding/calling volunteers, by building strong relationships with volunteers, and by helping develop lists of back-up drivers for each route, who can be called on to fill in for others on short notice.
  5. Serving as driver and/or visitor when no volunteer coverage is available.
  6. Asking each volunteer driver/visitor if any of their clients failed to answer the door unexpectedly, if any problems/needs were observed, and if any additional services were provided such as picking up mail or taking out trash, and reporting this information promptly to his/her regional office.
  7. Ensuring that information, gifts, etc. sent to site by the Regional or Central Office are distributed in a timely manner.
• He/she supervises the volunteers assigned to site:
  1. Arranging orientation meetings with new volunteer, ensuring that registration is properly completed, reviewing the MOWCM handbook, and ensuring that new volunteers are adequately trained – either by an experienced volunteer or him/herself.
  2. Assisting with ongoing training of volunteers, by conveying important information, reminding volunteers of standards and training opportunities, and encouraging volunteers to maintain stated standards and policies.
  3. Informing the regional office if he/she suspects any volunteer is unable to safely perform his/her duties, or has in any way breached the MOWCM code of ethics.
  4. Maintaining accurate, up-to-date volunteer schedules, contacting volunteer schedulers to get information, and scheduling routes that do not have volunteer schedulers.
  5. Ensuring that all volunteer time and mileage is recorded, and sending time cards/sheets to the regional office on the last working day of each month.
  6. Encouraging volunteers to spread the word about volunteer opportunities at MOWCM, and discussing projected volunteer needs with the regional office.
• Personnel
  1. He/she oversees paid driver(s) when applicable

Additional Responsibilities:

• Assists volunteers with loading and unloading meal carriers as needed
• Answers phones forwarded from his/her regional office in emergencies and during office closures
• Maintains duplicate, up-to-date files on all clients and volunteers for use in agency closures due to inclement weather or other reasons
• Notifies the Regional Office of volunteer changes of address, illness, retirement, death, etc. in a timely manner, and relays volunteer concerns
• Assists with volunteer recognition projects in his/her region

Qualifications:

• High school diploma or equivalent
• Computer literacy
• Foodservice experience desirable
• Current driver’s license, dependable licensed and insured vehicle
• Ability to pass criminal background check
• Willingness to serve at any site within the regional service area
• Willingness to work on an as-needed basis

Skills and Abilities:

• Ability to read, write and communicate in English
• Excellent interpersonal skills
• Ability to work well with older individuals, disabled individuals, and individuals of all ages and cultures
• Highly organized. Ability to set priorities, multi-task, meet deadlines, and perform well under pressure
• Computer literate. Proficiency with Word, Excel, Outlook, and databases
• Ability and willingness to drive, with licensed insured vehicle
• Knowledge of food handling, sanitation, and safety preferred
• Ability to lift 40 pounds and stand for extended periods of time

Please forward your cover letter and resume in PDF or Word format to recruit@mowcm.org. Cover letter should include the title for which you are applying.

Meals on Wheels of Central Maryland is an equal opportunity employer.

At Meals on Wheels of Central Maryland, we are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates without regard to race, color, religion, sex, pregnancy (including childbirth, lactation and related medical conditions), national origin, age, physical and mental disability, marital status, sexual orientation, gender identity, gender expression, genetic information (including characteristics and testing), military and veteran status, and any other characteristic protected by applicable law.  Meals on Wheels of Central MD believes that diversity and inclusion among our teammates is critical to our success as a global company, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool. 

Hours: Full and Part Time positions available

Meals on Wheels of Central Maryland, a premiere provider of aging services, seeks mission driven professionals for our rapidly growing organization.  The pandemic has had a profound impact on aging adults, and MOWCM continues to actively respond and engage in equitable service to heal our community. Our mission to enable aging and disabled adults to live safely and independently at home throughout Central Maryland is more important now than ever.

 Meals on Wheels of Central Maryland, Inc. (MOWCM), is committed to providing nutritious home delivered meals, personal contact and support services to homebound, aging and disabled adults. Meals on Wheels is more than a meal™ offering a full continuum of nutrition, support and safety-net services that help sustain health, promote independence, maintain economic stability, and improve overall quality of life.  By helping the aging and disabled remain living independently in their homes, Meals on Wheels supports their continued integration into the social fabric of the community, prevents premature institutionalization, reduces health care spending and allows aging adults to remain in their home and communities with dignity.

 Opportunities are available full and part-time drivers,  both experienced and emerging professionals.   Ideal candidates bring a passion for the mission and a desire to make a difference.  Routes available throughout Central Maryland.  All routes originate in Baltimore City.   

Interested parties contact: Tammy Starling at recruit@mowcm.org

Primary Responsibilities and Duties:

1. Oversee the distribution of individually packaged meals to homebound elderly and disabled community members. Ensure cleanliness and food safety, and maintaining site.

2. Help identify clients who need additional services, and work with other staff to identify resources to meet client needs.

Required Knowledge, Skills and Abilities:

1. Excellent interpersonal skills. The ability to interact well with elderly and disabled community members.

2. H.S. diploma, ability to speak, read and write English fluently and maintain proper records.

3. The ability to stand and lift (up to 40 lbs.) while working.

4. Current Maryland driver’s license and access to a personal vehicle.

5. Ability to pass criminal background check and drug screening.

Meals on Wheels of Central MD Benefits include:

Health insurance, vision and eye care, life insurance, short term disability insurance, 401k that includes company match and discretionary contributions, mileage reimbursement and much more!

Meals on Wheels of Central Maryland is an equal opportunity employer.

At Meals on Wheels of Central Maryland, we are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates without regard to race, color, religion, sex, pregnancy (including childbirth, lactation, and related medical conditions), national origin, age, physical and mental disability, martial status, sexual orientation, gender identity, gender expression, genetic information (including characteristics and testing), military and veteran status, and any other characteristic protected by applicable law. Meals on Wheels of Central MD believes that diversity and inclusion among our teammates is critical to our success, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool.