Join Our Team
A premier provider of services to the agingWork with us and make a difference in your community!
Meals on Wheels of Central Maryland, a premiere provider of aging services, seeks mission driven professionals for our rapidly growing organization. The pandemic has had a profound impact on aging adults, and MOWCM continues to actively respond and engage in equitable service to heal our community. Our mission to enable aging and disabled adults to live safely and independently at home throughout Central Maryland is more important now than ever.
Meals on Wheels of Central Maryland, Inc. (MOWCM), is committed to providing nutritious home delivered meals, personal contact and support services to homebound, aging and disabled adults. Meals on Wheels is More than a meal™ offering a full continuum of nutrition, support and safety-net services that help sustain health, promote independence, maintain economic stability, and improve overall quality of life. By helping the aging and disabled remain living independently in their homes, Meals on Wheels supports their continued integration into the social fabric of the community, prevents premature institutionalization, reduces health care spending and allows aging adults to remain in their home and communities with dignity.
Where We Live
Our main headquarters are in the heart of Baltimore’s Highlandtown neighborhood; a community that is diverse, robust, and thriving! In addition to our main office, we have several regional offices across the central Maryland area including Anne Arundel, Baltimore, Carroll, Harford, and Howard Counties.
Open Job Opportunities
If you are a caring individual inspired by socially responsible work and dedicated to making a difference in your community, we invite you to explore our current job openings. Ideal candidates bring a passion for the mission and a desire to make a difference. Opportunities are available in development, finance, and direct service for both experienced and emerging professionals.
**Proof of COVID -19 vaccine is required for all employment
How to apply:
- Find the opportunity that aligns with your qualifications and background. Click on the opportunity to learn more.
- Submit your resume and cover letter to jobopportunities@mowcm.org or the email listed in the job description.
- Hang tight and our HR department will be in touch soon if your qualifications and experience match what we are looking for.
- In the meantime, follow us on social media on Facebook, Instagram, Twitter and LinkedIn @mealsonwheelsMD
Director Quality Assurance
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Hours: Mon-Fri 7:30am-3:30pm Status: FULL TIME |
Location: 515 South Haven Street, Baltimore 21224 Baltimore Metropolitan Area |
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Department: Nutrition Services |
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Meals on Wheels of Central Maryland, a premiere provider of aging services, seeks a mission driven professional for our growing organization. The pandemic has had a profound impact on aging adults, and MOWCM continues to actively respond and engage in equitable service to heal our community. Our mission to enable aging and disabled adults to live safely and independently at home throughout Central Maryland is more important now than ever.
Meals on Wheels of Central Maryland, Inc. (MOWCM), is committed to providing nutritious home delivered meals, personal contact and support services to homebound, aging and disabled adults. Meals on Wheels is more than a meal™ offering a full continuum of nutrition, support and safety-net services that help sustain health, promote independence, maintain economic stability, and improve overall quality of life. By helping the aging and disabled remain living independently in their homes, Meals on Wheels supports their continued integration into the social fabric of the community, prevents premature institutionalization, reduces health care spending and allows aging adults to remain in their home and communities with dignity.
Ideal candidates bring a passion for the mission and a desire to make a difference
Responsibilities:
Acts as the operational point of contact for the Nutrition Services Department, facilitating communication and issue resolution between Delivery sites, Congregate sites, Trio Community Food, Distribution, and MOWCM Finance to ensure quality food production and customer satisfaction. Identifies and addresses quality control issues as they arise to prevent recurrence and supports a culture of continuous improvement. Also, responsible for the oversight of the USDA Commodity Supplemental Food Program, Groceries to Go, to include reporting, outreach, census management, compliance, inventory, and distribution site management.
Qualifications:
Associates degree or equivalent experience in food services, food service management or hospitality, bachelor’s degree preferred.
Current Servesafe certification or willing to get within 6 months.
At least two years in a food service administrative or supervisory role.
Benefits and perks:
Competitive salary with full health insurance, vision and dental benefits, life insurance, short term disability insurance, 401k that includes company match and discretionary contributions, mileage reimbursement, flexible spending, free parking and much more!
At Meals on Wheels of Central MD, we are committed to providing an empathic environment of mutual respect where equal employment opportunities are available to all applicants and teammates without regard to race, color, religion, sex, pregnancy (including childbirth, lactation and related medical conditions), national origin, age, physical and mental disability, marital status, sexual orientation, gender identity, gender expression, genetic information (including characteristics and testing), military and veteran status, and any other characteristic protected by applicable law. Meals on Wheels of Central MD believes that diversity and inclusion among our teammates is critical to our success as a non-profit leader, and as such we actively seek to recruit, develop and retain the most talented people from a diverse candidate pool.
Client Engagement Specialist
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Hours: Mon-Fri 8:30am-4:30pm Status: FULL TIME |
Location: 63 Shipping Place Dundalk, MD 21221 Baltimore Metropolitan Area |
| Department: Client Engagement |
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Meals on Wheels of Central Maryland, a premiere provider of aging services, seeks mission driven professionals for our rapidly growing organization. The pandemic has had a profound impact on aging adults, and MOWCM continues to actively respond and engage in equitable service to heal our community. Our mission to enable aging and disabled adults to live safely and independently at home throughout Central Maryland is more important now than ever.
Meals on Wheels of Central Maryland, Inc. (MOWCM), is committed to providing nutritious home delivered meals, personal contact and support services to homebound, aging and disabled adults. Meals on Wheels is more than a meal™ offering a full continuum of nutrition, support and safety-net services that help sustain health, promote independence, maintain economic stability, and improve overall quality of life. By helping the aging and disabled remain living independently in their homes, Meals on Wheels supports their continued integration into the social fabric of the community, prevents premature institutionalization, reduces health care spending and allows aging adults to remain in their home and communities with dignity.
Ideal candidates bring a passion for the mission and a desire to make a difference
Responsibilities:
The Client engagement specialist will offer a wide range of client-based services by phone, fax, email, or database assignments to include incoming and outgoing calls, data entry, resource sharing, referrals, outreach, and client delivery dashboard monitoring while consistently delivering an elevated level of professional customer service.
As a part of the Client Engagement team, the candidate will also assist clients and their representatives by connecting them to appropriate Meals on Wheels programs and services.
Additional Duties Include:
Collects and records appropriate data and documentation in Meals on Wheels client database.
Addresses meal schedule changes, and missed deliveries, and emergency alerts, advising volunteers on appropriate responses. Monitors meal delivery dashboard and follows up as needed with accurate detailed documentation.
Qualifications:
Two years of college, preferably with a major or concentration in a human services-oriented field. Bachelor’s degree preferred.
Benefits and perks:
Competitive salary with health insurance, vision and eye care, life insurance, short term disability insurance, 401k that includes company match and discretionary contributions, mileage reimbursement and much more!
At Meals on Wheels of Central MD, we are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates without regard to race, color, religion, sex, pregnancy (including childbirth, lactation and related medical conditions), national origin, age, physical and mental disability, marital status, sexual orientation, gender identity, gender expression, genetic information (including characteristics and testing), military and veteran status, and any other characteristic protected by applicable law. Meals on Wheels of Central MD believes that diversity and inclusion among our teammates is critical to our success as a global company, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool. j
Learn + Develop 
Meals on Wheels of Central Maryland is committed to developing its employees. We have a developed a comprehensive training program known as the Talent Retention Program that is both discipline and organization based. From onboarding to on the job learning to continuing education, we’ve got your covered.
Employee Benefits 
Caring for you so that you can be at your best!
Balance
35-hour work week
Sick leave
Personal leave
Vacation leave
Flexible spending and Health Savings Account with employer contribution
Wellness
Full time employees working 30 hours more per week are eligible for MOWCM health benefits the first of the month following 60 days of employment. Most coverage extends to spouse/domestic partnerships and eligible dependents up to 26 years of age.
Medical Insurance
Dental Insurance
Employer paid Short Term Disability and Workers Compensation
Employee Assistance Program – We offer all employees, regardless of full time or part time status access to our comprehensive Employee Assistance Program. Our EAP offers a variety of resources such as Financial Health Consultations and an Online Legal Resource Center.
Compensation
Competitive market salary
Free parking
401K with company match
Discretionary 401k contribution
Mileage & expense reimbursement
Total compensation statements give employees information on the complete pay package awarded to them on an annual basis, including both direct and indirect compensation.
Equity @mealsonwheelsmd
As we carry out our work each day, we see first-hand the inequities that exist in our community, inequities that have recently become even more visible as a result of the pandemic — inequities in income, housing, access to nutritious food, and proper health care. Through our work, we strive to close the gap created by these inequities.
Read our full equity statement
Equity Statement
Our mission, to keep homebound aging adults, no matter their race, religion, ethnicity, gender identity, gender expression, or sexual orientation, living safely and independently at home for as long as they choose to do so. As we carry out our work each day, we see first-hand the inequities that exist in our community, inequities that have recently become even more visible as a result of the pandemic — inequities in income, housing, access to nutritious food, and proper health care.
Through our work, we strive to close the gap created by these inequities.
- Our Together in Care partnership programs work to bridge the gap that all too often exists between proper health care and marginalized communities, by working together with local health providers to support transition of care and reduce avoidable hospitalizations with nutrition and housing support, health education and care coordination.
- Our client support and case management teams work to ensure that our clients access all the benefits they are eligible for, in order to increase their economic security.
- Our home repair program ensures that homeowners can maintain and upgrade their homes, modify as necessary, so that they may remain in the home safely, secure its value, maintain their asset and laying the groundwork for generational wealth building.
Our volunteer corps draws from all sectors of society, and we are proud to include special needs community groups to offer their service to their neighbors, offering purposeful work and a mechanism for community contribution, and in turn as research suggests, improving health.
In addition, as an organization, we actively and systematically solicit input from clients, staff, and volunteers to inform our policies and actions. Most recently, an employee initiated a conversation that resulted in our Board approving a policy to include Juneteenth as a paid holiday.
Even as we achieve incremental change in our organization, we endorse the need to address the systems that perpetuate more deeply ingrained inequities. We are committed to this work and to finding creative ways to protect our ability to persevere, as we have through the most challenging of times of the pandemic. We regularly join with our national organization to advocate for continued support of our work and the needs of those we serve, including visiting with state and federal congressional representatives, and testifying before congressional committees.
We are committed to building and nurturing a culture of acceptance, equity and inclusion as we extend our work beyond our clients and volunteers to our employees. Meals on Wheels of Central Maryland, Inc. is an equal opportunity employer, committed to a fair and equitable salary structure, a livable wage, and access to benefits. Our recruitment and hiring practices are designed to promote diversity in the workplace, leveraging strong partnerships with historically black colleges and universities to help us reach that goal. Our policy to promote from within was developed to give our workforce opportunities for advancement, and a path toward leadership positions.
We are committed to this work and to continuously listening, discussing, learning and evolving, as we embrace the shared humanity among us while also embracing our differences.
Happy, fulfilled, motivated… take it from our employees!
When you’re a part of the Meals on Wheels family, you’re a part of something larger than yourself. People who work here are motivated to help others, which leads to their own happiness and fulfillment. If where you work truly matters, join our team today!
